Privacy Policy

Introduction

We ("we") care about the privacy of the users ("the user" or "you") of our website and/or our mobile space (the "Site" and the "Mobile Space", respectively) and we are committed to protecting the information users share with us when they use our Site and/or our Mobile Space (collectively, the "Digital Properties"). We are fully committed to protecting and using your information in accordance with applicable law.

This Privacy Policy describes our practices regarding the collection, use and disclosure of your information through our digital properties (the "Services") when you access the Services from your device.

Before accessing or using any of our Services, please read this Privacy Policy carefully and make sure that you fully understand our practices regarding your information. If you read and fully understand this Privacy Policy and remain opposed to our practices, you must immediately stop any use of our Digital Properties and our Services. By using our Services, you agree to the terms of this Privacy Policy, and your continued use of the Services constitutes your acceptance of this Privacy Policy and any amendment to it.

In this Privacy Policy, you will find explanations of the following matters:

• The information we collect
• How we collect information
• Why we collect information
• With whom we share information
• Where information is stored
• How long information is kept
• How we protect information
• Minors
• Changes or updates to the Privacy Policy

The information we collect

Below are the different types of information we may collect.

• Non-identified and non-identifiable information, which may be provided by you during the registration process or collected when you use our Services ("Non-Personal Information"). Non-Personal Information does not allow us to identify the person from whom it was collected. The Non-Personal Information we collect consists mainly of technical information and aggregated usage information.
• Information that allows you to be individually identified, that is to say information that identifies you or which can, with reasonable effort, identify you ("Personal Information"). The Personal Information we collect through our Services includes, in particular, name, email address, address, telephone number, IP address, or any other information requested whenever necessary. If we combine Personal Information with Non-Personal Information, we will treat the combined information as Personal Information for as long as it remains combined.

How we collect information

Below are the main methods we use to collect information:

• We collect information when you use the Services. When you visit our Digital Properties or use our Services, we may collect, gather and record those uses, sessions and related information.
• We collect information that you voluntarily provide to us. For example, we collect the information you provide when you contact us directly through any communication channel (for example when you send us an email containing a comment or feedback).
• We may collect information from third-party sources, as described below.
• We collect the information you provide if you log in to our Services through third-party services such as Facebook or Google.

Why we collect information

We use your Personal Information for the following purposes:

• To provide and operate the Services
• To develop, personalise and improve our Services
• To respond to your feedback, requests and queries and provide you with our assistance
• To analyse request and usage patterns
• For other internal, research or statistical purposes
• To strengthen our data security and fraud prevention capabilities
• To investigate possible violations, enforce our terms or policies, or comply with any applicable law, regulation or governmental authority
• To send you updates, notices, promotional materials and other information about our Services. If we send you promotional emails, you can choose to stop receiving them by clicking the unsubscribe link contained in those emails.

With whom we share information

We may share your information with our service providers in order to operate our Services (for example, by storing information on third-party hosting services, by providing our technical assistance, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action concerning illegal activities or other wrongdoing, suspected fraud or security matters; (ii) to establish or exercise our rights of defence against legal claims; (iii) to protect our rights, property or personal safety and those of our users or the public at large; (iv) if we or any of our affiliates undergo a change of control, including through a merger, acquisition or purchase of all or substantially all of our assets; (v) to collect, hold and/or manage your information through our authorised third-party service providers (for example, online service companies), to the extent reasonable for business purposes; or (vi) to cooperate with third parties for the purpose of improving your experience.

Please note that our Services allow you to participate in certain social activities such as publishing content, information or comments. Be aware that the content or information you provide in these areas may be read, collected and used by other people who have access to them. We advise you not to upload to a server or share any information that you do not wish to make public.

Cookies and similar technologies

When you visit or access our Service, we allow certain third parties to use web beacons, cookies, invisible pixels, scripts, tags and other analytics technologies and services (the "Tracking Technologies"). These Tracking Technologies may allow third parties to automatically collect information about you in order to improve how you browse our Digital Properties, improve the performance of our Digital Properties and personalise your experience, as well as for security and fraud prevention purposes.

We will not share your email address, or any other Personal Information, with online advertising companies or advertising networks without your consent.

Where information is stored

Non-Personal Information. Our companies, as well as our trusted partners and service providers, are located throughout the world. All Non-Personal Information we collect is stored and processed in various jurisdictions around the world, for the purposes detailed in this Privacy Policy.

Personal Information. Personal Information may be kept, processed and stored in the United States of America, Ireland, Japan, Israel and other jurisdictions if necessary for the proper provision of our services and/or if required by law.

How long information is kept

We keep the information we collect for as long as necessary to provide the Services and to comply with our legal or contractual obligations to you, to resolve disputes and to enforce our agreements. We may rectify, supplement or delete incomplete or inaccurate information at any time and at our sole discretion.

How information is protected

The hosting service of our Digital Properties provides us with the online platform that enables us to provide you with the Service. Your data may be stored through the data, database or general storage applications of our hosting provider. It stores your information on secure servers behind a firewall and offers secure HTTPS access to most of its services.

Whatever the efforts made and the measures taken by us and our host, we cannot guarantee, and do not guarantee, the absolute protection and security of the information you upload, publish or otherwise share with us or anyone else. We encourage you to set strong passwords and to avoid providing us or anyone with sensitive information whose disclosure you believe could cause you substantial or irreparable harm.

Minors

The Services are not intended for minor users. We do not knowingly collect information from children. If you are not of legal age, you must not download or use the Services or provide us with any information.

We reserve the right to request proof of age at any time to ensure that minors do not use our Services. If we learn that a person under the age of majority is using our Services, we may prohibit and block that user's access to our Services, and delete all information stored with us relating to that user.

EU users' rights

If you reside in the EU, you may:

• Request confirmation as to whether or not Personal Information concerning you is being processed and access the Personal Information we store about you
• Request to receive the Personal Information you provided directly to us in a structured, commonly used and machine-readable format
• Request rectification of your Personal Information
• Request erasure of your Personal Information
• Object to the processing of personal data by us
• Request restriction of our processing of your Personal Information
• Lodge a complaint with a supervisory authority

However, please note that these rights are not absolute and may be subject to our own legitimate interests or regulatory requirements.

CCPA rights regarding your information

If you are a California resident using the Services, the California Consumer Privacy Act (the "CCPA") may give you the right to request access to and deletion of your information. To exercise these rights, please contact us as indicated below.

Changes or updates to the Privacy Policy

We may revise this privacy policy whenever necessary, at our sole discretion, and the most recent version will always be displayed on our website. We encourage you to consult this Privacy Policy regularly to be aware of any changes.

Contact us

If you have general questions about the Services or the information we collect about you, or how we use it, contact us by email: direction@hotel-stmartin.com.